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    4. UNITED NATIONS
      SECRETARY-GENERAL’S ROADMAP FOR DIGITAL COOPERATION

      UN Emblem at the General Assembly Hall in New York

      SECRETARY-GENERAL’S
      ROADMAP FOR DIGITAL COOPERATION

      Introduction

      The world is shifting from analog to digital faster than ever before, further exposing us to the vast promise and peril of new technologies. While the digital era has brought society many incredible benefits, we also face many challenges such as growing digital divides, cyber threats, and human rights violations online.

      This report lays out a roadmap in which all stakeholders play a role in advancing a safer, more equitable digital world, one which will lead to a brighter and more prosperous future for all.

      Secretary-General’s Roadmap for Digital Cooperation report
      The flag of the United Nations flying -- white emblem on a light blue field.

      UNITED NATIONS SECRETARY-GENERAL
      ANTóNIO GUTERRES

      Portrait of United Nations Secretary-General António Guterres. UN Photo/Mark Garten.

      “Digital technology is shaping history. But there is also the sense that it is running away with us. Where will it take us? Will our dignity and rights be enhanced or diminished? Will our societies become more equal or less equal? Will we become more, or less, secure and safe? The answers to these questions depend on our ability to work together across disciplines and actors, across nations and political divides. We have a collective responsibility to give direction to these technologies so that we maximize benefits and curtail unintended consequences and malicious use.”

      8 Key Areas for Action

      Based on recommendations from the Secretary-General’s High-level Panel for Digital Cooperation convened from 2018-2019, and further informed by a series of roundtable discussions with key stakeholders from Governments, the private sector, civil society, international organizations, academic institutions, the technical community, and other relevant stakeholders, the following set of actions are envisaged:
      universal connectivity icon
      One:

      Achieving universal connectivity by 2030

      digital public goods icon
      Two:

      Promoting digital public goods to create a more equitable world

      digital inclusion icon
      Three:

      Ensuring digital inclusion for all, including the most vulnerable

      digital capacity-building icon
      Four:

      Strengthening digital capacity-building

      digital human rights icon
      Five:

      Ensuring the protection of human rights in the digital era

      artificial intelligence icon
      Six:

      Supporting global cooperation on artificial intelligence

      digital trust and security icon
      Seven:

      Promoting trust and security in the digital environment

      digital cooperation icon
      Eight:

      Building a more effective architecture for digital cooperation

      Students from Tonga's Tailulu College making the most of new high-speed broadband services at 2013 World Telecommunication and Information Society Day celebrations in the the Tongan capital, Nuku'alofa. Nukua'lofa, Tonga. Photo: World Bank/Tom Perry
      A Students from Tonga's Tailulu College making the most of new high-speed broadband services at 2013 World Telecommunication and Information Society Day celebrations in the the Tongan capital, Nuku'alofa. Nukua'lofa, Tonga. Photo: World Bank/Tom Perry
      universal connectivity icon

      Global Connectivity

      Achieving universal connectivity by 2030

      Half of the world’s population currently does not have access to the Internet. By 2030, every person should have safe and affordable access to the Internet, including meaningful use of digitally enabled services in line with the Sustainable Development Goals.

      A woman is using a tablet.
      digital public goods icon

      Digital Public Goods

      Promoting digital public goods to create a more equitable world

      We must undertake a concerted global effort to encourage and invest in the creation of digital public goods: open source software, open data, open AI models, open standards and open content. These digital public goods should? adhere to privacy and other applicable laws and best practices, do no harm, and help attain the SDGs.

      A woman is using a tablet.
      Young women look at their cellphone during a community meeting.
      Young women look at their cellphone during a community meeting.
      digital inclusion icon

      Digital Inclusion

      Ensuring digital inclusion for all, including the most vulnerable

      Digital divides reflect and amplify existing social, cultural and economic inequalities. The gender gap in global Internet use is a stark example – in two out of every three countries, more men use the Internet than women. Similar challenges affect migrants, refugees, internally displaced persons, older persons, young people, children, persons with disabilities, rural populations, and indigenous peoples. We must close these gaps through better metrics, data collection, and coordination of initiatives.

      People working in a computer lab.
      digital capacity-building icon

      Digital Capacity-Building

      Strengthening digital capacity-building

      Many countries and citizens are deprived of?capacities and skills crucial to the digital era and to attaining the SDGs. Digital capacity building must be more needs-driven and tailored to individual and national circumstances, and better coordinated globally.

      People working in a computer lab.
      A man is taking a digital photo from the High Line in NY.
      A man is taking a digital photo from the High Line in NY.
      digital human rights icon

      Digital Human Rights

      Ensuring the protection of human rights in the digital era

      Digital technologies provide new means to exercise human rights, but they are too often used to violate human rights. Regulatory frameworks and legislation on the development and use of digital technologies should have human rights at their centre. Data protection, digital ID, the use of surveillance technologies, online harassment and content governance are of particular concern.

      People walk through lines of light.
      artificial intelligence icon

      Artificial Intelligence

      Supporting global cooperation on artificial intelligence

      AI brings enormous benefits to the digital era, but it can also significantly compromise the safety and agency of users worldwide.? Enhanced multi-stakeholder efforts? on global AI cooperation are needed to help build global capacity for the development and use of AI in a manner that is trustworthy, human rights-based, safe and sustainable, and promotes peace.

      People walk through lines of light.
      Photo of lines of colorful digital code.
      Photo of lines of colorful digital code.
      digital trust and security  icon

      Digital Trust & Security

      Promoting trust and security in the digital environment

      The digital technologies that underpin core societal functions and infrastructure, including supporting access to food, water, housing, energy, health care and transportation, need to be safeguarded. A broad and overarching statement outlining common elements of an understanding on digital trust and security, endorsed by all Member States, could help to shape a shared vision for digital cooperation based on global values.

      A snapshot of a computer screen showing a video conference among many participants.
      architecture for digital cooperation icon

      Global Digital Cooperation

      Building a more effective architecture for digital cooperation

      There are significant gaps in global digital cooperation, and digital technology issues are too often low on political agendas. Even where there has been cooperation, it is frequently fragmented and lacks tangible outcomes or sound follow-up processes. As a starting point, the Internet Governance Forum must be strengthened, in order to make it more responsive and relevant to current digital issues.

      A snapshot of a computer screen showing a video conference among many participants.

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